We have a store in Ginza, Tokyo. Please check the "Store Information" page for transportation details.

Yes, we have staff who speak English, Chinese, Cantonese, and Thai, so Sellier customers can easily use our services.

If the restaurant is full or you wish to dine privately, we recommend making a reservation in advance. Walk-ins are usually welcome, but reservations for private rooms receive priority seating.

Yes, it is 100% authentic. We have specialized in Hermès for over a decade.
In Japan, the sale of secondhand luxury goods is strictly regulated by law. Our store has obtained official permission from the Tokyo Metropolitan Public Safety Commission.

• Professional Authentication: All items undergo rigorous authentication by experienced appraisers who also purchase items from Japanese clients.
• Antique Dealer License Number: Tokyo Metropolitan Public Safety Commission License No. 305562116803
• Genuine Product Guarantee: We provide a comprehensive guarantee for the authenticity of all products. Should any product be found to be counterfeit, we will assume full responsibility.
• Purchase Protection: All products sold by our store are covered by our "Purchase Protection" policy. Shop with confidence.

A copy of your identification document is required at the time of purchase. Valid documents include driver's licenses, passports, and insurance cards. For home delivery, the address on your identification document must match the shipping address.

In-store and on-site purchases can be paid for in cash on the spot. Payments for mail-order purchases will be transferred to your designated account within three business days after the purchase is completed.

We can purchase items even if they have scratches or fading. However, the appraisal value may be reduced depending on the item's condition. If you are unsure, please use our photo appraisal service in advance.

Even if your product does not include any accessories, we can still purchase it.

Due to the high value of these items, we do not accept returns or exchanges for personal reasons. If you receive the wrong item or a severely damaged product, please contact us within 24 hours of receiving your order.

After payment confirmation, we typically ship within 1-3 business days.

You can securely pay online using a credit card or bank transfer through Shopify, or pay in-store using cash or various bank cards.

Yes, we can repurchase items purchased at our store. However, the valuation will vary depending on the condition of the item when it is brought in and current market prices. Please contact us in advance LINE, phone, or by visiting the store in person.

Yes, you may. You are welcome to visit our store to view the physical item and inspect its condition and accessories. Should you have any questions, our staff will be happy to assist you.

If you receive an incorrect or severely damaged item, please contact us within 24 hours of receiving the item.