We have a store in Ginza, Tokyo. Please see the "Store Information" page for access information.

Yes. We have staff who can assist in English, Chinese (Mandarin/Cantonese), and Thai. Sellier can also use our services with confidence.

During peak hours or when you wish to use a private room, we recommend that you make a reservation. Normal visits  are possible without a reservation, but reservations are given priority for private room .

Yes, it is 100% authentic. Our store has specialized in Hermès for over 10 years.
The sale of Used is strictly regulated by law in Japan. Our store operates under official permission from the Tokyo Metropolitan Public Safety Commission.

• Professional Appraisal: Experienced appraisers, who also handle purchases from customers within Japan, rigorously appraise all items.
• Antique Dealer License Number: Tokyo Metropolitan Public Safety Commission License No. 305562116803
• Authenticity Guarantee: Regarding authenticity, our store provides a full guarantee. Should any item be found to be inauthentic, our store will take full responsibility and handle the matter accordingly.
• Buyback Guarantee: Items purchased at our store come with a "Buyback Guarantee." Please shop with confidence.

A copy of your ID is required for purchase. A driver's license, passport, or insurance card is valid. For home delivery purchases, the address on the ID must match the mailing address.

For in-store and on-site purchases, cash payment can be made on the spot. For home-delivery purchases, we will transfer funds to your designated account within three business days after the purchase is finalized.

Even if there are scratches or fading, it is still possible to purchase. However, the appraisal value may be lower depending on the condition. If you are unsure, please use the photo assessment in advance.

We can purchase the product even if there are no accessories.

Due to the high value of these one-of-a-kind items, we do not accept returns or exchanges for customer convenience. Please contact us within 24 hours of arrival in case of incorrect delivery or serious damage.

We usually ship within 1-3 business days after confirming payment.

Online payments are securely processed through Shopify. We accept Craie, bank transfers, and in-store payments via cash or various card types.

Yes, we can re-purchase items purchased at our store. However, the appraisal value will vary depending on the condition of the item and the market price at the time you bring it in. Please feel free to contact us on line, by phone, or in person in advance.

Yes, it is possible. You can see the actual item in the store and check its condition and accessories. If you have any questions, our staff will be happy to guide you through the process.

Due to the high value of these one-of-a-kind items, we do not accept returns or exchanges for customer convenience.

Please contact us within 24 hours of receipt only in case of wrong item or serious damage.