Shipping policy

This page provides information regarding the delivery of orders placed at our store.

■ Shipping Carriers

To ensure the safe and prompt delivery of all items, we utilize one of the following shipping carriers.

- Domestic shipping: Yamato Transport, Sagawa Express

- International shipping: EMS (Express Mail Service), DHL

■ Shipping Fees (Domestic)

Free shipping on all items.

■ Shipping Fees (International)

Free shipping on all items.

■ Dispatch Timeframe

Orders are typically dispatched within 3 business days of payment confirmation.

Please note that orders are not dispatched on weekends or public holidays.

■ Shipping Insurance & Tracking

For your complete peace of mind, all items dispatched from our store are covered by shipping insurance.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number, allowing you to monitor the status of your delivery.

■ Customs & Import Duties (International Shipments)

For international shipments, import taxes, customs duties, and other charges may be levied by the destination country or region.

All such costs are the sole responsibility of the customer (consignee). Please be aware that we are unable to cover these charges under any circumstances.

For detailed information regarding customs duties, please contact the customs authority of the destination country directly.

Should you have any questions, please do not hesitate to contact us.